Terms & Conditions

Terms and Conditions

Welcome to Luggage Trendz. These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of any products from our stores or online platform. By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Introduction & Acceptance

These Terms constitute a legally binding agreement between you (“the Customer,” “User,” or “you”) and Luggage Trendz (“we,” “us,” or “our”). If you do not agree to all of these Terms, you are expressly prohibited from using our services or purchasing our products, and you must discontinue use immediately.

2. Eligibility & Account Security

To make a purchase or create an account with Luggage Trendz, you must be at least 18 years of age or the age of majority in your jurisdiction. If you create an account, you are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Product Information, Pricing & Availability

We strive to display the characteristics, colors, dimensions, and details of our luggage, bags, and travel accessories as accurately as possible.

  • Visual Accuracy: Actual colors and textures may vary slightly depending on your electronic display settings.

  • Pricing: All prices are subject to change without prior notice. Prices displayed are inclusive or exclusive of applicable taxes (such as GST) as indicated at the time of checkout.

  • Inventory: All products are subject to availability. We reserve the right to limit the quantities of any products we offer or to discontinue any product at any time.

4. Orders & Payment

  • Order Acceptance: Receipt of an electronic order confirmation does not signify our final acceptance of your order. We reserve the right to accept, decline, or limit your order for any reason, including dynamic stock unavailability or suspicion of fraudulent activity.

  • Payment Methods: We accept major credit cards, debit cards, UPI, net banking, and authorized digital wallets. You agree to provide current, complete, and accurate purchase and account information for all transactions.

5. Shipping & Delivery

  • Delivery Timelines: Estimated delivery dates provided at checkout are estimates only and are not guaranteed. Luggage Trendz is not liable for delays caused by third-party shipping carriers, customs clearance, or unforeseen logistics disruptions.

  • Risk of Loss: Risk of loss and title for all items pass to you upon our delivery of the package to the shipping carrier.

6. Returns, Refunds, and Replacements

We want you to be completely satisfied with your travel gear.

  • Return Period: Standard returns or exchange requests must be initiated within [7] days of receiving the product.

  • Condition of Items: To qualify for a return or exchange, items must be completely unused, undamaged, tag-attached, and returned in their original packaging.

  • Inspection: All returned items undergo a quality check before a refund or replacement is processed. We reserve the right to refuse a return if the product shows signs of travel wear or misuse.

7. Product Warranty

Many of our premium luggage pieces and travel bags carry specific manufacturer warranties covering structural defects, wheels, zippers, and handles.

  • Coverage: Warranties typically cover manufacturing and material defects but do not cover damage caused by airline mishandling, accidents, normal wear and tear, or cosmetic damage (such as scratches or stains).

  • Claims: To initiate a warranty claim, you must provide a valid proof of purchase (invoice) from Luggage Trendz.

8. Intellectual Property Rights

Unless otherwise indicated, the website, design templates, logos, text, graphics, and trademarks associated with Luggage Trendz are our proprietary property and are protected by applicable intellectual property and trademark laws. You may not copy, reproduce, distribute, or modify any content without explicit written permission from us.

9. Limitation of Liability

To the maximum extent permitted by law, Luggage Trendz, its directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our products or services.

  • Airline or third-party transit damage to your luggage.

  • Unauthorized access to or alteration of your transmissions or data.

10. Governing Law & Dispute Resolution

These Terms and your relationship with Luggage Trendz shall be governed by and construed in accordance with the laws of [Gujarat, India]. Any legal action, dispute, or proceeding arising out of these Terms shall be brought exclusively in the courts located in [Ahmedabad].

11. Modifications to Terms

We reserve the right to review, update, or modify these Terms and Conditions at any time to reflect operational, legal, or regulatory updates. Changes will take effect immediately upon posting to our platform. Your continued use of our services constitutes acceptance of the revised Terms.